Technical Support for SidwellMaps.com Users


Answers to many common questions can be found on our HELP DOCUMENT PAGE.
Current subscribers can
login to the site and select links for these pages.

Phone Support

We have set up a dedicated phone support line for your convenience: assistance is available at 630-549-1080 any time between the hours of 8:00 a.m. and 4:30 p.m. central time, Monday through Friday.  If you call outside of business hours, you will be given an opportunity to leave a voice mail message for the SidwellMaps support staff.  Your call will be returned during the next available business hours.

Email Support

We have also set up a dedicated email address to accept technical support inquiries: direct your questions to HelpDesk@sidwellco.com.  You should receive a response to your question within 30 to 60 minutes time during regular business hours (8:00 a.m. and 4:30 p.m. central time Monday through Friday.)  If your inquiry is received outside of regular business hours, you may expect to receive a response no later than 2 hours into the next available business day.

Disclaimer

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Last Updated: Monday, November 21, 2005 at 12:57:25 PM